Hotel Mercure Nairobi Upper Hill, Nairobi, Kenya

Mercure Nairobi Upper Hill Exterior photo

75 photos

75 photos

Mercure Nairobi Upper Hill Business photo

75 photos

Mercure Nairobi Upper Hill Interior photo

75 photos

Mercure Nairobi Upper Hill

$$$$

Overview

Mercure Nairobi Upper Hill hotel is located in Nairobi, approximately a 15-minute drive from the attractive Uhuru Park, and offers a swimming pool. This upscale hotel provides guests with Wi-Fi throughout the property.

Location

The property puts you in the very heart of Nairobi, 2.8 km from David Sheldrick Wildlife Trust. The Nairobi Arboretum Park is within walking distance of the hotel, while KCB/Equity bus stop is 10 minutes' walk away. The nearby cultural attractions include Nairobi National Museum, which is 2.9 km from this 4-star accommodation.

For those travelling from afar, Wilson airport is 7 minutes' drive away.

Rooms

There are 44 stylish rooms at the Mercure Nairobi Upper Hill, some of them have sound-proofed windows, and modern facilities such as complimentary wireless internet and a TV. They are appointed with a work desk, and also feature a minibar fridge and tea/coffee making equipment. Bathrooms include a walk-in shower and a separate toilet, along with comforts such as a hair dryer and bath sheets.

Eat & Drink

Guests can have breakfast in the restaurant every morning. There is a lounge bar on site. The bar area includes a lounge. This Nairobi hotel is not too far from Sikia Fine Dining Restaurant, that serves European cuisine.

Leisure & Business

The accommodation provides a swimming pool and fitness classes for an extra charge. The upscale Mercure Nairobi Upper Hill features a sun deck and a shared lounge, and also a bureau de change and a lift. There is a fitness studio on site. A wellness centre will surely help you switch off.

Good to know

Check-in/Check-out

from 14:00-23:59

until 11:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

Breakfast

A full breakfast is served at the price of US$30 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Arabic, Hindi, Swahili

Building

Number of floors:14

Number of rooms:44

Former name

Crowne Plaza Hotel

Price calendar

Check availability and prices for your dates now!

Rooms and availability

77 photos

King Room

Max:

2 persons
Bed options:

1 King-size bed

Shower
Bathtub

room details +

77 photos

Superior King Room

Max:

2 persons
Bed options:

1 King-size bed

Shower
Bathtub

room details +

Facilities

Main facilities

Free Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

Exercise gym

Services

Shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Bank service
Wake up service
Bell staff/Porter

Dining

In-room breakfast
A la carte restaurant
Lobby bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Ballroom
Spa & wellness centre
Sauna
Steam room

Room features

Air conditioning
In-room safe
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Turndown service
Dining table
In-room desk
Ironing facilities

Bathroom

Private bathroom
Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Show all facilitiesHide facilities

Essential information about Mercure Nairobi Upper Hill

💵 Lowest room price	9625 INR
📏 Distance to centre	1.9 km
🗺️ Location rating	7.8
✈️ Distance to airport	3.9 km
🧳 Nearest airport	Wilson Airport, WIL

Location

Address

The address has been copied.

Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100

Map view

Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100

City landmarks
Nearby
Restaurants
Hotels nearby

Landmark

Uhuru Park

5.7 km

Landmark

David Sheldrick Wildlife Trust

2.8 km

Library

Kenya National Archives

2.1 km

Park

Jeevanjee Gardens

2.2 km

Landmark

Central Business District

2.1 km

Park

The Nairobi Arboretum

3.0 km

Museum

Nairobi National Museum

2.9 km

Landmark

August 7th Memorial Park

5.7 km

Landmark

Nyayo Stadium

710 m

Landmark

Upper Hill

710 m

Landmark

Kenyatta International Conference Centre

5.7 km

Landmark

The Sarova Stanley

4.1 km

Theatre

Kenya National Theatre

2.4 km

Museum

Nairobi Railway Museum

5.7 km

Mosque

Jamia Mosque

4.1 km

Landmark

Coca Cola East Africa & Central Africa

710 m

Landmark

Two Ems Associates LTD

710 m

Landmark

National Museums of Kenya -Uhuru Gardens

3.2 km

Landmark

Westlands

3.4 km

Landmark

Anniversary Towers

2.1 km

Landmark

Kencom House

5.7 km

Church

All Saints Cathedral

2.1 km

Landmark

Nairobi Gallery

5.7 km

Landmark

Cathedral Basilica of the Holy Family

5.7 km

Landmark

Madaraka Estate

4.4 km

Landmark

Central Park Nairobi

5.7 km

Gallery

GoDown Arts Centre

6.8 km

University

The Technical University of Kenya

5.7 km

Golf Course

Railway Golf Club

5.7 km

Public Building

Sheria House

5.7 km

Upper Hill

490 m

Restaurant

Baraka Restaurant

20 m

Restaurant

Kitchen 9

20 m

Restaurant

Bonds Garden Restaurant

260 m

Restaurant

Larder

570 m

Restaurant

chophouse

550 m

Restaurant

Upperhill Springs

720 m

Restaurant

Java House

810 m

Restaurant

Attibassi Coffee

740 m

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Reviews of Mercure Nairobi Upper Hill

8.6 /10

Great

118 reviews

Verified reviews

Discover top-rated options through reviews we verify from our site and Booking.com.

#9 of 316 hotels in Nairobi

Our guests’ reviewsWrite a Review

missingMercure Nairobi Upper Hill

N

Nicholas

United Kingdom

left 7 reviews

Wrote a review on 16 Nov

Needs improvement

Doesn't recommend the hotel

Location7.0

Rooms5.0

Service6.0

Dining5.0

5.0

room cleanliness

family access

The hotel had a rather unkempt vibe, as if cleaning was a myth. My family was scattered across floors-really? Only one key card? Absurd! For the inconvenience, a complimentary fruit basket would have been a lovely touch-just a thought! Almost left a glowing review, but alas, it fell short.

1 Helpful

Date of stay: September 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill

M

Matthew

United States

Wrote a review on 15 Nov

Great

8.0

A SAFE property, overall clean, strategic location far away from town centre. This hotel offers a wonderful breakfast with fresh fruit, multiple varieties and also heavier options.

0 Helpful

Date of stay: November 2023
missingMercure Nairobi Upper Hill

J

James

United States

Wrote a review on 14 Nov

Great

8.2

Amazing a la carte breakfast with good choices. The location magnificent and comfortable in more productive activity. So close to Kenya in Particular and crowne plaza Nairobi.

0 Helpful

Date of stay: February 2024
missingMercure Nairobi Upper Hill

C

Christopher

United Kingdom

left 2 reviews

Wrote a review on 15 Sept

Nice

Doesn't recommend the hotel

Location8.0

Rooms7.0

Service6.0

Dining6.0

6.0

great location

family fun

helpful staff

room access issue

The location is great for family fun, and we enjoyed visiting The Village Market with its awesome kids' playground and fun activities. The staff, especially Nicolas, were helpful, delivering medicine promptly to my room when I needed it for my sprained ankle.

My wife says that having better room access for families would enhance the experience.

0 Helpful

Date of stay: July 20243 nightsFamily with childrenKing Room
missingMercure Nairobi Upper Hill

AP

Anonymous Proctor

India

Wrote a review on 12 Sept

Perfect

Recommends the hotel

Location0.0

Rooms0.0

Service10.0

Value10.0

Dining10.0

General10.0

10

This hotel was wonderful! Room was comfortable and very clean. Housekeeping on top of everything. Front desk staff VERY helpful and accommodating. Gift shop fun!!! I loved this hotel!!!

Nothing!

0 Helpful
missingMercure Nairobi Upper Hill

E

Evelyn

United Kingdom

left 7 reviews

Wrote a review on 19 Jun

Great

Recommends the hotel

Location8.0

Rooms9.0

Service10.0

Dining7.0

8.0

Recommended for a group getaway

The first person at reception was super cute, brought us drinks and hand towels while we waited. The room was big and clean, and honestly, always ready to help.

It wasn't exactly cheap but it was an acceptable price for the services.

5 Helpful

Date of stay: May 20245 nightsGroup of friendsKing Room
missingMercure Nairobi Upper Hill

H

Henry

United Kingdom

Wrote a review on 17 Jun

Very good

7.0

No night slept through because of noise in the backyard.at 22 o'clock there is already no more coffee.only 1 lift, time from the 5th floor to the lobby up to 10 minutes.

0 Helpful

Date of stay: February 2020
missingMercure Nairobi Upper Hill

J

Jessica

United Kingdom

left 3 reviews

Wrote a review on 07 Jun

Great

Recommends the hotel

Location8.0

Rooms8.0

Service9.0

Dining8.0

8.0

friendly staff

good breakfast

quick service

spotty wifi

Great stay with amazing staff

The staff were super friendly, always ready to help. Breakfast was a highlight, especially the fresh fruit. Just a heads up, the wifi was a bit spotty at times, but they sorted it out quickly. A solid place for a short stay!

3 Helpful

Date of stay: May 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill

L

Lily

United Kingdom

left 13 reviews

Wrote a review on 25 Mar

Perfect

Recommends the hotel

Location8.0

Rooms10.0

Service10.0

Dining10.0

10

great food

clean rooms

missing fridge

Especially the amazing service from felix and his team. Great food and spacious, clean rooms exceeded my expectations to nairobi.

no fridge in the room.

3 Helpful

Date of stay: February 20245 nightsKing Room

FAQ about Mercure Nairobi Upper Hill

What are the top attractions to visit while staying at Mercure Nairobi Upper Hill?

Guests of Mercure Nairobi Upper Hill can visit Uhuru Park, as well as The Nairobi Arboretum Park, located nearly a 15-minute drive from the property and 3.4 km away respectively.

Which airport is the closest to Mercure Nairobi Upper Hill hotel?

The closest airport to Mercure Nairobi Upper Hill hotel is Wilson airport (5 km) and it is reachable with a 7-minute drive.

Does the upscale Mercure Nairobi Upper Hill hotel provide an airport shuttle?

Bus shuttle is one of the services offered by the upscale Mercure Nairobi Upper Hill hotel. Please inform the hotel staff about your estimated arrival time.

Is there a parking at this upscale hotel?

Yes, this upscale hotel features complimentary private parking on site.

What are our dining options during the stay at the upscale Mercure Nairobi Upper Hill?

Guests of the upscale Mercure Nairobi Upper Hill can dine just outside the property in a highly rated-10/10 according to reviews-restaurant Sikia Fine Dining Restaurant offering European cuisine.

Can I have breakfast at Mercure Nairobi Upper Hill?

Yes, guests can enjoy breakfast, served daily in the restaurant of Mercure Nairobi Upper Hill.

What payment methods are available in the upscale Mercure Nairobi Upper Hill?

At the upscale Mercure Nairobi Upper Hill, you can pay using сash, American Express, and Visa.

Which amenities are included in the rooms at the upscale Mercure Nairobi Upper Hill hotel?

All suites at the upscale Mercure Nairobi Upper Hill hotel boast sound-proofed windows and a work desk as well as private bathrooms furnished with hairdryers, a walk-in shower, and a separate toilet.

Is the hotel accessible to people with disabilities?

Yes, accessible bathrooms, rooms with accessible facilities, and wheelchair access are provided at the hotel for guests with special needs.

Does the upscale Mercure Nairobi Upper Hill offer facilities for business travellers?

The upscale Mercure Nairobi Upper Hill conveniently features a work desk and a photocopy machine as well as meeting rooms and a conference space on-site.

Which facilities are available in Mercure Nairobi Upper Hill?

Mercure Nairobi Upper Hill is equipped with currency exchange and a lift as well as a safe deposit box and 24-hour security for safety purposes.

Is there a swimming pool in the upscale Mercure Nairobi Upper Hill hotel?

Yes, the upscale Mercure Nairobi Upper Hill hotel features a swimming pool.

Which children services are provided at the upscale Mercure Nairobi Upper Hill hotel?

For guests staying at the upscale Mercure Nairobi Upper Hill hotel with their children, babysitting will be extremely useful.

Best-Rated Mercure Hotels around Nairobi

With Mercure, guests can expect a warm welcome and a stress-free stay. Each hotel in the brand prides itself on unique design, highlighting local culture and cuisine. Mercure also values sustainability and encourages guests to participate in eco-friendly practices during their visit. With an emphasis on comfort and convenience, Mercure offers a truly authentic and memorable experience for all guests.